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/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). 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/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{#Overlay{position:absolute;top:0;left:0;width:100%;height:100%;background-color:#000;opacity:.5;filter:alpha(opacity = 50);z-index:200}.Dialog{position:absolute;z-index:99999;min-width:150px;background:#FFF}.Dialog>.Header{cursor:move;display:block;position:relative;background:#ddd;border-bottom:1px solid #CCC;min-height:22px}.Dialog>.Header .Close{display:block;position:absolute;height:12px;width:12px;right:8px;top:50%;margin-top:-6px;color:#000}.Dialog>.Header h1{padding:10px;font-size:12px}.Dialog>.Content{overflow:hidden;padding:5px}.Dialog>.Content>.InnerContent{padding:10px;background:#FFF;overflow-y:auto;max-height:200px}.Dialog>.Content>.ContentFooter{padding:7px 10px;margin:0 -5px -5px -5px;background:#ddd;min-height:20px;border-top:1px solid #CCC}.Dialog>.Content>.ContentFooter button + button{margin-left:5px}.Dialog>.Footer{padding:6px 0 5px;display:block;position:relative;background:#ddd;border-top:1px solid #CCC}.Dialog>.Footer.ContentFooter{display:none}.Dialog.Alert .InnerContent .fa{display:block;font-size:25px;text-align:center;color:#ff505e}.Dialog.Alert h2,.Dialog.Alert p{text-align:center}.Dialog.Alert{width:450px;top:100px;left:300px}.Dialog.Search{width:550px}}
/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{div.TooltipContainer{position:absolute;z-index:4000;display:none}div.Tooltip{width:244px}div.Tooltip.TongueTop,div.Tooltip.TongueBottom{width:400px}div.Tooltip.TongueLeft{margin-left:-37px}div.Tooltip.TongueRight{margin-left:-202px}div.Tooltip>div.Content{background-color:#fff;border:1px solid #ccc;padding:5px;position:relative}div.Tooltip>div.Content p{margin:0;color:#000}div.Tooltip.TongueTop>div.Content{margin-bottom:15px}div.Tooltip.TongueBottom>div.Content{margin-top:15px}div.Tooltip>div.Content:after,div.Tooltip>div.Content:before{left:50%;border:solid transparent;content:" ";height:0;width:0;position:absolute;pointer-events:none}div.Tooltip.TongueTop>div.Content:after,div.Tooltip.TongueTop>div.Content:before{top:100%}div.Tooltip.TongueBottom>div.Content:after,div.Tooltip.TongueBottom>div.Content:before{bottom:100%}div.Tooltip.TongueLeft>div.Content:after,div.Tooltip.TongueLeft>div.Content:before{left:10%}div.Tooltip.TongueRight>div.Content:after,div.Tooltip.TongueRight>div.Content:before{left:90%;right:10%}div.Tooltip>div.Content:after{border-color:rgba(255,255,255,0);border-width:6px;margin-left:-6px}div.Tooltip>div.Content:before{border-color:rgba(204,204,204,0);margin-left:-7px}div.Tooltip.TongueTop>div.Content:after{border-top-color:#fff;border-width:6px}div.Tooltip.TongueTop>div.Content:before{border-top-color:#ccc;border-width:7px}div.Tooltip.TongueBottom>div.Content:after{border-bottom-color:#fff;border-width:6px}div.Tooltip.TongueBottom>div.Content:before{border-bottom-color:#ccc;border-width:7px}}
/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{.Login{padding:34px 0}.Login p{padding:0}.Login noscript p{color:#666666;margin:13px 0 26px}#Slider{margin-bottom:34px;width:642px;height:260px;overflow:hidden}#Slider h2{line-height:22px}#Login,#Reset,#Signup,#PreLogin{width:500px;height:260px;padding-left:142px;position:relative}#NoJavaScript,#OldBrowser{width:500px;padding-left:142px;position:relative}.RTL #Login,.RTL #Reset,.RTL #Signup,.RTL #PreLogin{padding:0 142px 0 0;float:right}.InlineNavigation{top:1px;left:34px;position:absolute}.RTL .InlineNavigation{left:auto;right:34px}.Login label{width:auto;padding-left:2px;float:none;color:#222;font-size:12px;text-align:left}.Login form label.Focused{color:#BBB}.Login input[type='text'],.Login input[type='email'],.Login input[type='password']{width:177px;padding:3px 5px;font-size:14px;background-color:transparent;display:block}.Login input:focused{border-color:#F92}.Login button{margin-top:13px;min-width:70px}.Login button:disabled{color:#7F7F7F;background:#F0F0F0}.Floating div{margin:2px 5px 2px 0;position:relative;float:left}.RTL .Floating div{margin:2px 0 2px 5px}.Floating button{margin-top:17px}.JavaScriptAvailable .Floating button{margin-top:0;padding:4px 0}.JavaScriptAvailable .Login label,.JavaScriptAvailable .Login label.Mandatory{margin:1px 5px;color:#999!important;font-size:14px;line-height:14px;position:absolute;z-index:1;max-width:177px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.JavaScriptAvailable .Login input[type='text'],.JavaScriptAvailable .Login input[type='password']{margin:0;position:relative;z-index:10}.Option{margin:0;padding:0 2px 3px;line-height:21px;float:none}#Signup #Title,#Signup input[type='text'],#Signup input[type='email']{width:250px}.NewLine{clear:left}.JavaScriptAvailable .Floating .NewLine button{margin-top:8px}.ErrorBox,.SuccessBox,.WarningBox{display:block;margin:-13px 136px 20px;padding:5px 8px 4px;cursor:default}.ErrorBox{color:#FFF;background:#D41111}.WarningBox{color:#555;background:#FFDD50}.WarningBox.WithIcon{position:relative;padding-left:25px}.WarningBox.WithIcon>i{position:absolute;left:10px;top:6px}.SuccessBox{color:#FFF;background:#08A503}.Login .Content{margin-left:142px;border-top:none}.RTL .Login .Content{margin-right:142px;margin-left:0}}
/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{#Navigation{height:25px;width:100%;position:relative;background:#ddd;clear:both}#Navigation>ul{float:left}.RTL #Navigation>ul{float:right}#Navigation>ul>li>ul{position:absolute;top:25px;left:0;display:none;border-top:0}.RTL #Navigation>ul>li>ul{right:1px}#Navigation>ul>li:hover ul,#Navigation>ul>li a:focus + ul,#Navigation>ul>li ul.Expanded{display:block;z-index:1000}#Navigation .Individual{float:right}.RTL #Navigation .Individual{float:left}#Navigation>ul>li{float:left;position:relative;border-right:1px solid #bbb}#Navigation>ul>li:last-child{border-right:0}.RTL #Navigation>ul>li{float:right;margin:-1px -2px 0 0}#Navigation>ul>li>a{color:#111;font-size:11px;display:block;outline:none;padding:6px 10px 5px 11px}#Navigation>ul>li.Selected>a:after{content:""}#Navigation>ul>li:last-child>a:after{display:none}#Navigation>ul>li>ul a{color:#222;font-size:11px;padding:4px 15px 4px 6px;white-space:nowrap;display:block;background-color:#C4C6C6;border-top:1px solid #aaa}#Navigation>ul>li>ul li:last-child{border-bottom:1px solid #aaa}#Navigation>ul>li>ul a:hover,#Navigation>ul>li>ul a:focus,#Navigation>ul>li>ul a.SubSelected{background-color:#ddd}.RTL #Navigation li:first-child a,#Navigation li::last-child a{background-image:none}.RTL #Navigation>ul>li>ul{min-width:120px}.RTL #Navigation>ul>li>ul a{padding:4px 6px 4px 15px;white-space:normal}#Navigation li:active{background:#949494}#Navigation .Selected + li{margin-left:-1px}#Navigation .Selected + li a{padding-left:10px}#Navigation .Selected,#Navigation .Selected:active,#Navigation>ul>li:hover{background:#343435}#Navigation .Selected>a,#Navigation>ul>li:hover>a{color:#FFF;background:none}.MessageBox,.ActionRow{font-size:11px;background:#ddd;border-top:1px solid #F0F2F2;border-bottom:1px solid #B8BBBB;overflow:hidden;text-shadow:0 1px 0 #F6F9F9;clear:both}#MainBox.TicketView .ActionRow{border-top:0}.Content .MessageBox{border:1px solid #ddd}.MessageBox.Notice{background:#F7AE40;border:0}.MessageBox.Error{background:#F25C5C}.MessageBox.Success{background:#95C47D}.RTL .MessageBox p{padding:1px 20px 1px 0}.MessageBox p{text-shadow:none;color:#000;margin:5px 7px;padding:1px 0 1px 5px}.MessageBox a{display:none}#BottomActionRow{padding:5px 9px 6px 9px;background:#eee;border:0}.TicketView #BottomActionRow,.RTL .TicketView #BottomActionRow{padding:0;border-radius:0;border-left:none;border-right:none}#BottomActionRow span{padding:0 5px}.RTL #BottomActionRow span{padding-left:0;padding-right:5px}.Filter{padding:0!important;overflow:hidden}.Filter a{padding:5px;text-shadow:0 1px 0 #ECF0F0;display:block}.Filter a:after{content:"|";display:inline-block;font-weight:normal;color:#777;padding-left:5px;margin-right:-3px}.Filter li:last-child a:after{display:none}.RTL .Filter a{background-position:left}.Tabs{padding:5px 9px;float:left}.RTL .Tabs{float:right}.Tabs li{float:left}.RTL .Tabs li{float:right}.Tabs a{color:#777}.Tabs a:hover{color:#444}.Tabs .Selected{font-weight:bold;color:#444}.Pagination{float:right}.RTL .Pagination{float:left}.Pagination a{padding-left:3px;background:none;text-shadow:none}.ActionRow li:last-child a,.Filter li:last-child a{background:none}.RTL .ActionRow li:last-child a{padding-right:3px;padding-left:0}.Sortable .ActionRow{border-bottom:none}.Sortable #BottomActionRow{padding-bottom:0;border-bottom:1px solid #B8BBBB}.SearchTerms{padding:4px 7px}.SearchTerms h2{margin:0;color:#222;font-size:15px;display:inline;text-shadow:0 1px 0 #EEE}.SearchTerms span{padding:1px 8px 0;margin:0 3px;color:#666;background:#FFF;border:1px solid #BBB;border-radius:8px;-webkit-box-shadow:0 1px 2px #DDD inset,0 1px 0 #E8E8E8;box-shadow:0 1px 2px #DDD inset,0 1px 0 #E8E8E8}.SearchTerms span a{font-size:13px;vertical-align:bottom}}
/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{.TicketView .Content{padding:0}table.Overview{width:100%;color:#444;text-shadow:0 1px 0 #FFF;zoom:1;clear:both;position:relative}.Overview thead{background:#ccc;display:none}.Sortable thead{display:table-header-group}.Overview thead th{padding:0;vertical-align:bottom;border-right:1px solid #999;border-bottom:1px solid #999}.RTL .Overview thead th{border-right:none;border-left:1px solid #666}.Overview thead .Status{padding-left:0}.Overview thead a{padding:1px 13px 4px 8px;height:10px;color:#444;font-size:11px;text-transform:uppercase;display:block;text-shadow:0 1px 0 #EEE;position:relative;white-space:nowrap}.Overview thead span{padding:1px 13px 4px 8px;height:10px;color:#444;font-size:11px;text-transform:uppercase;display:block;text-shadow:0 1px 0 #EEE}.Overview thead .SortAscending a,.Overview thead .SortDescending 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/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). 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/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). 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/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media print{body{font:12px/14px Arial,sans-serif}#Header,.ControlRow,.ActionRow,.Flag,.Print,.DontPrint,#Footer,#TicketOptions{display:none!important}.Content,.Header,.Metadata,.MessageHeader,.MessageBody,.Details{width:auto!important;margin:0!important;padding:0!important}.MessageHeader h3{font-weight:18px!important}.MessageBody{display:block!important}ol,ul{list-style:none outside none}#Navigation{display:none}#Messages{margin-top:-40px;padding:0}.Message{margin-top:21px;list-style:none}.MessageHeader a{color:black}.MessageHeader h3,.MessageBody .Label{display:inline}.MessageHeader .Age,.MessageBody .Label{font-size:11px}.Details{margin:8px 0}iframe{width:100%}.Filter a{display:block;padding:5px 9px;color:#FFF}.MessageBox,.ActionRow{margin:0;border-bottom:1px solid #B8BBBB;border-top:1px solid #F0F2F2;font-size:11px;overflow:hidden}.Overview table thead{display:block;width:100%}.Overview thead th{border-top:1px solid #CCCCCC;border-bottom:1px solid #CCCCCC;text-transform:uppercase;padding:5px}.Overview a{text-decoration:none;font-size:12px;font-style:normal;color:#000}.Overview tbody tr td{border-left:1px dotted #CCC;border-bottom:1px dotted #CCC;padding:5px 5px 5px 10px;text-decoration:none;font-size:12px;font-style:normal;color:#452A03}.Overview tbody tr td a{text-decoration:none;font-size:12px;color:#452A03}#ZoomSidebar{float:none;border:1px solid #ccc;padding:15px}#Metadata{margin:0;padding:0}.TicketHeader{margin:10px 0 20px 0;border-bottom:1px solid #000;font-size:20px;padding:5px 0;line-height:1.2}#Flag{height:15px;width:150px;margin:10px 0 15px 0;padding:10px;display:block;font-size:15px;color:#CCCCCC;border:1px dashed #CCCCCC}.TicketHeader h2{margin:10px 0 10px 0;padding:0}.TicketHeader ul{border-top:1px dotted #CCC;border-bottom:1px dotted #CCC;margin:10px 0 20px 0;padding:10px 0 10px 0;display:inline-block}.TicketHeader ul li{margin:5px 0 5px 0}#Metadata li .Key{color:#666666;font-weight:bold}.MessageHeader{margin:20px 0 10px 0;padding:10px;display:block}.MessageHeader h3 a{margin:20px 0 10px 0;font-size:16px;text-decoration:none;padding:10px 0 10px 0;display:inline-block}.MessageHeader .Age{margin:0 0 0 10px}.Details div{margin-bottom:10px}.MessageBody .Label{font-weight:bold}.MessageContent{margin-top:10px;padding:10px;border:1px solid #CCC}}
/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{.AnimationShake{animation:Shake .82s cubic-bezier(.36,.07,.19,.97) both;transform:translate3d(0,0,0);backface-visibility:hidden;perspective:1000px}@keyframes shake{10%,90%{transform:translate3d(-1px,0,0)}20%,80%{transform:translate3d(2px,0,0)}30%,50%,70%{transform:translate3d(-4px,0,0)}40%,60%{transform:translate3d(4px,0,0)}}}
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/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2021 Znuny GmbH,https://znuny.org/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{.ToolTip{position:relative;display:inline-block}.ToolTipContent:after{border-bottom-color:#333!important}.LastViewToolBarRow>.ToolTipContent{top:35px}.LastViewAvatarRow>.ToolTipContent{top:55%!important}.ToolTip .ToolTipContent{visibility:hidden;width:max-content;background-color:#333;color:#DDD;border:1px solid #545454;padding:5px;position:absolute;z-index:100;line-height:1.5;background:#333!important}.ToolTip:hover .ToolTipContent{visibility:visible;display:inline-block!important;background:#333!important}.ToolTipText{float:left;padding:0 5px 0 5px}.ToolTipContent>fieldset>label,.ToolTipText>fieldset>label{text-align:left;text-shadow:none;width:fit-content;width:-moz-fit-content;background:#333;color:#DDD;margin-top:0}.ToolTipText>fieldset{background:#333;border:none}.FloatRight{float:right}.FloatLeft{float:left}.LastViewMenuBar{border-left:1px solid #545454}}
/*Copyright (C) 2001-2021 OTRS AG,https://otrs.com/Copyright (C) 2012 Znuny GmbH,https://znuny.com/This software comes with ABSOLUTELY NO WARRANTY. For details,seethe enclosed file COPYING for license information (GPL). If youdid not receive this file,see https://www.gnu.org/licenses/gpl-3.0.txt.*/@media screen,projection,tv,handheld{.ZnunyHTMLDesignElement hr{margin-block-start:.5em;margin-block-end:.5em;border-style:inset;border-width:1px}}@media screen,projection,tv{.ZnunyHTMLDesignElement.CustomerTicketProcess{margin-left:235px}.ZnunyHTMLDesignElement.CustomerTicketMessage{margin-left:135px}}@media only screen and (min-width:0px) and (max-width:1024px){.ZnunyHTMLDesignElement.CustomerTicketProcess{margin-left:0}.ZnunyHTMLDesignElement.CustomerTicketMessage{margin-left:0}}